Get InvolvedRenew membership
Life Member do not renew membership.
Current fee
Annual Membership fee (Ordinary Member and Associate Member renewal) – $44
Membership and services policy
ARQRV services are available to financial members only.
Annual membership must be renewed each year by 1 March by paying the annual membership fee.
Your membership will remain financial for the next calendar year once the membership fee is paid.
If your membership fees are not paid by 30 March your membership lapses and you are not entitled to member services.
Where a membership fee remains unpaid after 30 March, the following is relevant:
- you will be required to rejoin by paying the joining fee in addition to the current annual membership fee; and
- in the first year after rejoining you will be subject to the limitations of ARQRV expenditure policy.
How to renew your membership
Note —Associate Members must contact the ARQRV office to renew their membership.
There are three ways that the membership renewal process can be undertaken. You may do one of the following:
- use the online membership renewal and paying facility and then as a courtesy please advise your village membership support officer, where there is one, that you have renewed your membership; or
- hand your completed membership renewal application form and payment to your village membership support officer, where there is one; or
- forward the completed membership renewal application form to the ARQRV membership officer by email or by surface mail and pay by cheque or direct credit and then as a courtesy please advise your village membership officer, where there is one, that you have renewed your membership.
Membership renewal forms are also attached to the ARQRV brochure.
Disclaimer and Privacy Statement
Disclaimer
The information provided by The Association of Residents of Queensland Retirement Villages (ARQRV) on this website, in articles or publications, is based on the collective observations and experiences of the ARQRV Committee, and their representatives, while working with a diverse range of residents and residents’ committees. It is offered as general guidance and support, and to be consistent with the intent and spirit of relevant Queensland retirement village legislation.
The views and interpretations expressed by the ARQRV Committee, and their representatives, are provided in good faith and are not intended to constitute legal or professional financial advice. While every effort is made to ensure accuracy and relevance, the information should not be relied upon as a substitute for professional legal or financial advice specific to your circumstances. ARQRV, its officers and its representatives disclaim all liability for any loss, damage, or inconvenience caused as a result of reliance on such information.
By accessing or using ARQRV materials or services, you acknowledge and agree to this disclaimer.
ARQRV recommends you take into account your specific circumstances and seek independent professional advice prior to making an important decision involving any matter provided on this website.
Privacy Statement
Introduction
ARQRV (the Association, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our members and subscribers in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). As an incorporated association under the Associations Incorporation Act 1981 (Queensland), we collect, use, store and disclose personal information in order to meet our obligations under this law, and to provide and improve our goods, services, and support to our members and subscribers.
What personal information we collect
The Association collects personal information necessary for membership and subscriber administration and service provision. This may include:
- full name
- residential and/or mailing address
- email address
- phone number(s)
- membership status and history
- payment and billing details
- any other information you voluntarily provide to us
How we collect personal information
We collect personal information directly from you when you:
- apply for membership/subscription or renew your membership/subscription
- communicate with us in person, by phone, by email, or through our website
- register for events, programs, or services
- participate in surveys, competitions, or promotions
- make payments or donations to the Association
We may also collect information from third parties where you have consented or where legally permitted.
Why we collect and use your information
We collect, use and disclose personal information to:
- administer membership/subscription applications and renewals
- provide members/subscribers with goods, services, and benefits
- organise and manage events and activities
- communicate with members/subscribers regarding Association matters
- maintain accurate records
- comply with legal, regulatory, and reporting obligations
- improve our operations, services, and member/subscribers engagement
Disclosure of personal information
We will not disclose your personal information to third parties except:
- where you have given your consent
- to service providers engaged to perform functions on our behalf (e.g., IT support, payment processors), who are bound by confidentiality and privacy obligations
- as required or authorised by law (e.g., to regulatory bodies or law enforcement)
We do not sell or rent personal information to third parties.
Data storage and security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:
- secure physical and electronic storage systems
- access controls and restrictions
- staff training on privacy obligations.
- When no longer required, personal information is securely destroyed or de-identified in accordance with our record retention policy and legal obligations.
Access and correction
You have the right to access the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated. To do so, please contact us using the details below.
Complaints and enquiries
If you have any concerns or complaints about how we handle your personal information, please contact us. We take privacy complaints seriously and will respond promptly in accordance with our complaints handling procedure.
Changes to this privacy statement
We may update this Privacy Statement from time to time. The most current version will be available on our website or upon request.
Contact us
For questions, requests, or complaints regarding your personal information or this Privacy Statement, please contact us.